Respond to customer inquiries within 1 working day; design specific model selection schemes according to material properties and working conditions; send free samples to customers.

Customers are welcome to tour our factory; we can arrange visits to existing customer sites in operation to let customers see the actual product application effect on site.

Provide basic drawings after contract conclusion; inform customers of production progress with pictures every month; customers can supervise production and carry out quality inspection.

Notify customers of quantity, weight, volume and packing information before delivery; provide photos of goods loading into containers.

Respond to any customer questions within 1 working day; supply complete and accurate technical materials; provide training on technology, maintenance and operation theories; provide lifelong technical service support; arrange professional after-sales personnel for follow-up services.

The grinding ball consumption per ton of cement was reduced to ≤30g per ton, achieving a remarkable extension in service life.

The wear loss was controlled within 600-800g per ton, with the breakage rate as low as 0.1%.

All products are manufactured in strict accordance with the national standard GB/T 17445, and have successfully passed third-party inspection and acceptance at one go.

We integrate the R&D, production, sales and technical service of wear-resistant materials, and have a professional R&D team as well as a testing laboratory.

We are equipped with professional testing instruments such as spectrometers to verify the qualified chemical composition of molten iron from each furnace. Rockwell hardness testers are available for random inspection at any time. Batch-by-batch testing is conducted on product hardness, impact toughness, chemical composition and other indicators.

We provide extended full-cycle services from order negotiation to the customer's on-site operation, including door-to-door delivery, on-site warehousing guidance, on-site technical support and customized on-site solution design.

All inquiries will be replied within 1 working day. Any quality issues within the warranty period will be handled promptly. Lifelong free technical consultation is available for all clients.

All products are manufactured in strict accordance with the national standard GB/T 17445-2009, and inspection by third-party organizations is accepted.